Help & FAQ

Superfanverse is a  fan monetizing platform that allows you to start your own premium content-based account in no time. It allows you to post premium content, which can only be unlocked by other viewers when purchasing a monthly subscription. On top of that, creators can earn more money from tips and paid posts, on top of of the regular subscription content.

Set up a creator account
In order to become a creator you have to be verified by the SuperFanVerse Team. This process usually does not take longer than 48h. First of all, see the “Become a creator” Section on your dashboard. Once all check points are in green the verification process officially begins.

Posting content
In order to be able to start posting content and earn money you need to be a creator. Once verified as a creator you can start posting by accessing the Create post page, where you can upload any kind of media you want, by either drag and dropping your files onto the text area, or by clicking on the file icon bellow the text area.

Monetization
You will be able to earn money after you have created a min. of 5 posts.
There are different ways to monetize. You can receive Tips, send locked messages, create PPV posts or generate a steady income by offering subscriptions.

Subscriptions
Once you get an account rolling, you can choose whether you want only paying subscribers to access your content or if you want to leave your account open. For a subscription-based account, switch you profile to paid profile and set a monthly price. You can also offer a special discount for your loyal fans if they subscribe for 3, 6 or 12 months. Example: Monthly price $50. Discount for 3 months: $45 – Fan pays $135.

PPV Posts
Increase your Income with PPV posts. It does not matter whether you have a subscription account or an open account. Both account types let you post more exclusive content at an extra cost.

Withdrawals 

Withdrawals can be requested  every 2 weeks and with a min. un $100. Your wallet will show when you are next eligible to request a withdrawal. You only need to provide us for the first payout your bank details. Please make sure we have your routing and account number for US transfers and IBAN and SWIFT for European accounts. Once you have requested your payout you will receive a confirmation Email.

Reporting a user or a post
In order to report a user or it's content, you can go to that user's profile or post, click on the three dots icon and select report. Our admins will analyze and take action. You can also add in the same section users to your “Blocked list”.

Delete your account

If you do not wish to be part anymore of the SuperFanVerse community, please send an email to hello@superfanverse.com requesting your account to be deleted. There will be no refund for any running subscriptions or paid content. Your account will be archived during 90 days and then after removed permanently.

 If you are a creator and want to pause or delete your account, please get in contact with us, so we can find the best option for you.

Got questions?
If you have any questions whatsoever, do not hesitate to send us a message via the Contact Page or contact "Admin" in the chat